What Information We Collect and Why
When you create an account, we collect your name, email address, date of birth, and the billing details tied to your chosen payment method — whether that's PayPal, Venmo, or a Play+ prepaid card. We collect this to verify your identity, process withdrawals, and meet our
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legal obligations under applicable US state law. When you fund your wallet or request a payout, our payment processor logs the transaction reference, amount, and method — but we do not store full card numbers or PayPal credentials on our own servers. We also collect device
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identifiers, IP address, and session data each time you log in from a mobile browser or the app. This helps us flag unusual login attempts and keep your account wallet secure. Usage data — which games you open, how long sessions run, which promotions you check
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— is collected in aggregate to improve how the lobby works. We do not sell this data to third parties. If you reach our support team via live chat, the transcript is retained for quality and dispute-resolution purposes. Data collected in relation to your state of
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residence is handled in a manner consistent with the laws of that eligible state.
Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.